March 8, 2011
The Province - Sorella fills critical need for women-only housing
It is our intent to operate Sorella in a manner that manages any and all impacts of the project on neighbouring residents and business. The operations management plan outlines the basic operating parameters for the housing and incorporates protocols to manage various issues raised by neighbouring residents and business owners as well as ensuring an adequate and timely response on the part of staff. This is the beginning of a new process and we look forward to working with the community to best respond to community needs.
Download PDF to view complete Operations Management Plan for Sorella Housing for Women.
Community Advisory Committee
If the Managing Director of Social Development of the City of Vancouver determines that a Community Advisory Committee is required, Atira will establish such a Committee to ensure there is open communication and that community issues are dealt with.
The Sorella Community Advisory Committee (Sorella CAC) would be a group of concerned public citizens formed to work with Atira. It would be an advisory group, not a decision-making body, which would fulfill its purposes by being solution-focused and responsive to community issues. Members would operate in agreement with Terms of Reference that they have helped establish in consultation with the Managing Director of Social Development of the City of Vancouver.
If the Managing Director of Social Development determines that a Community Advisory Committee is required, The Sorella CAC will meet as determined by the Advisory Committee. This schedule may change from time-to-time, based on the advice of the committee, but shall be no less frequent than once annually or as otherwise determined by the Managing Director of Social Development.
The purposes of this group are to:
- provide support to Atira in its commitment to meeting its goals with Sorella;
- address the impact Sorella Housing for Women has on the community and provide input to address issues;
- review Atira’s response to complaints; and
- act as a liaison between Atira and the neighbourhood.
Membership on the Sorella CAC will be comprised of the following, plus an alternate:
- Atira (2)
Atira senior management representative (1)
Program Manager, Sorella Housing for Women (1) - City of Vancouver (2)
Social Development Department (1)
Vancouver Police Department (1) - Community Representation (8-11)
Businesses (3)
Contact: A 24-hour phone number is available to community members who wish to contact staff at the facility to report a problem. This number is: 604.681.0634
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